Any document can be made to work better.  But you need the templates.  Developed over several decades, and already exploited by thousands of previous delegates, Making Words Work™ instantly improves your written effectiveness.  In just 4 hours, you will learn and acquire the secrets of fast-track transformation.  The course scopes a full range of documents, or can specialise in one or more of the following:
  • Direct mail & catalogues
  • Customer communications & complaints handling
  • Sales & marketing collateral
  • Reports & internal communications
  • Press releases
  • Emails & website text

Courses are usually requested at the client’s venue. However, if you prefer, we can host your course in London SW1 at our Whitehall facilities.